10 Questions To Ask Before Hiring A Window Repair Company
When you need residential window replacement or repairs, there are a few important things to consider before hiring. By asking the right questions, you can find a company that can do the job correctly and safely.
1. Do You Carry Insurance?
You might be able to score a discount on your glass repair bill if you can prove that the company you’re dealing with has an insurance policy. The good news is that most window repair companies carry some sort of insurance, even if it’s just liability coverage. This type of coverage protects you from the unforeseen costs associated with repairing your windows. Be sure to ask about this before you sign a contract. It’s the smart move to make.
2. Do You Have References?
When it comes to hiring a window repair company like Custom Glass & Screen, references are essential. They provide insight into the quality of work and customer service. If you can’t find any references, ask to connect with a past client who might be willing to speak with you. This way, you can get a firsthand account of their experience. Another great way to get references is to talk to your friends, family, and neighbors about their experiences with a certain company. This will give you a good idea of how they handled their projects, and if they were happy with the results.
3. What Type Of Windows Do You Offer?
The right windows can make a home more enjoyable and more energy efficient. These features are important for a variety of reasons, including helping to reduce your heating and cooling bills, improve comfort levels, and cut down on humidity. Replacement windows are a great option for homes that have old and outdated frames that aren’t able to hold up against the elements. These are available in a variety of styles, from single-hung and double-hung to tilt-in and tilt-out options.
4. Do You Offer A Warranty?
If you’re a homeowner looking to have custom glass or screen work done, it is important to ask whether the company offers a warranty. Oftentimes, window warranties include repairs or replacements for broken hardware or defects within a specific time frame. Additionally, if you’re looking to have energy efficient glass options installed in your home, such as argon or krypton gas, it is important to ask whether the company provides a warranty for these types of products. This is because these gases naturally leak over time, but the company should provide a warranty if this happens. This will ensure that you have a product that lasts a long time. It will also help reduce your utility bills. Having a company that offers a warranty is a good sign of quality work. It’s a great way to know that your glass is in safe hands!
5. Do You Charge An Estimate Fee?
When you are looking for a glass company, you want to make sure they can provide you with a high quality product at a reasonable price. The best way to do this is by asking them about their minimums. This means that their teams are set up to install windows efficiently and effectively. If the team doesn’t meet the minimums, they may not be able to do your job properly and you might end up paying more for your new glass.
6. What Does The Window Replacement Process Entail?
The installation of your window is one of the most important parts of any window project. A bad installation can ruin the value of your home and cause other problems, such as mold and mildew. Therefore, it is crucial to choose a window replacement company that will ensure your windows are installed correctly and safely. A professional company will always start the process by inspecting your windows and doing an assessment of their condition. They will also take measurements of the windows and provide you with a written estimate. During the consultation, you should discuss what you are looking to gain from your new windows. This can include energy savings, a more upscale look for your home, or any other thing you want to accomplish with the windows.
7. How Do You Deal With Complaints From Clients?
A reputable company will always stand behind their work. In fact, they will take complaints seriously and do everything possible to make it right. If you have a problem with a window, they will come out to your property and offer to fix the issue for free if it is within the warranty period of the product. However, there is no guarantee that they will repair it for free.
8. What’s Your Experience In The Window Installation Business?
In the workplace, experience can mean anything from on-the-job training to volunteer work. For a window installation job, experience means using different types of glass and frames, measuring windows to ensure they fit properly and using tools like spirit levels and laser levels to ensure accuracy in your work. A company’s experience level is also a factor in determining their reputation. If a window installer has been in business for a long time, they’ll have a reputation for doing quality work and taking care of their customers.
9. Are You Licensed AND Insured?
Window replacement is an investment in your home, so you want to make sure the company you choose has a good reputation. You also need to check that the contractor is licensed and insured. Many window companies have to be licensed and insured in order to do business in certain provinces, so it’s important to verify this. If you’re unsure about whether or not the company is licensed, ask them for their license number and insurance certificate. It’s also important to ask if they subcontract any work, as that could impact the overall cost of your project. This is especially true if you’re getting a large-scale installation, like a full house of windows.
10. How Long Have You Been In Business?
At Custom Glass & Screen, we have been in business since 1975. We specialize in custom insulated glass, showers, mirrors, windows, shelving, tabletops and fireplace screens. We also do storefronts, porches and patio doors. We offer a wide variety of options and designs, from ultra clear low iron glass to beveled edges and decorative etchings to match your specific needs. We would be happy to evaluate your current screen and provide you with a quote. We can bring a technician to your home to measure and make your screen. We look forward to meeting you and making your home even more beautiful. Contact us today!
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